Last updated: November 2026
This notice explains how Property 4U collects, uses and protects personal information about the people we deal with – including tenants, applicants, guarantors, landlords and visitors to our website.
1. Who we are
Property 4U is the trading name of UAAZ Limited, 434 Cathcart Road, Glasgow G42 7BZ. We are the “data controller” for the personal information described in this notice.
Letting Agent Registration Number: LARN1908002
If you have any questions about this notice or your information, contact us at info@property4usc.co.uk, call 0141 423 6526, or write to the address above.
2. The information we collect
Depending on how you deal with us, we may collect:
- Enquirers and website visitors: your name, email, phone number, the property you’re interested in, your messages to us, and basic website usage information (see our Cookie Policy).
- Tenancy applicants and tenants: the details in your tenancy application – contact details, date of birth, current and previous addresses, employment and income, household members, next of kin, photo ID and proof of address – plus your MyRentalCV, tenancy records, rent payments, and repair and maintenance reports.
- Guarantors: contact details, address, employment and income details.
- Landlords: contact details, property details, landlord registration details, bank details for rent payments, and safety certificates.
- Contractors: contact details and business information.
3. How we use your information
| What we use it for | Our legal reason |
|---|---|
| Answering your enquiries and arranging viewings | Our legitimate interests in responding to you, or steps you ask us to take before entering a contract |
| Assessing tenancy applications, including referencing and credit checks | Steps before entering a contract, and our legitimate interests in letting to suitable tenants |
| Setting up and managing tenancies, collecting rent and dealing with repairs | Performance of a contract |
| Protecting deposits, landlord registration checks and other legal duties | Legal obligation |
| Recovering unpaid rent or tracing former tenants who owe money | Our legitimate interests (and those of our landlords) |
| Keeping records for accounting, insurance and legal claims | Legal obligation and legitimate interests |
If you include information about your health or accessibility needs, we only use it to make the adjustments you’ve asked for, with your explicit consent.
4. Who we share it with
We only share what is needed, with:
- MyRentalCV – we ask applicants to complete a MyRentalCV, which provides us with credit, ID, rental history and employment information. MyRentalCV is responsible for the information you give it under its own privacy policy.
- SafeDeposits Scotland – to protect your tenancy deposit, as the law requires.
- The landlord of the property you are applying for or renting.
- Fixflo and our contractors – to report and carry out repairs at your home.
- Our service providers – such as our property management software (Acquaint CRM), email and IT providers, who process information on our behalf.
- Your council tax office and water and energy suppliers – to notify them when you move in or out.
- Professional advisers and insurers – such as solicitors, accountants and our insurers.
- Debt recovery agencies, tracing agents or the police – only where the law allows, for example to recover money owed or prevent crime.
We never sell your personal information.
5. How long we keep it
- Enquiries that don’t lead to an application: up to 12 months.
- Unsuccessful applications: up to 6 months after a decision.
- Tenancy and landlord records: for the length of the tenancy or agreement, then up to 6 years for legal, tax and insurance purposes.
6. Your rights
You have the right to:
- ask for a copy of the information we hold about you
- ask us to correct anything that’s wrong
- ask us to delete your information, or limit how we use it, in certain circumstances
- object to how we use your information
- ask us to transfer information you gave us to another organisation
- withdraw your consent at any time, where we rely on consent
To use any of these rights, contact us using the details in section 1. We will reply within one month.
7. Complaints
If you’re unhappy with how we have handled your information, please contact us so we can try to put it right.
8. Keeping your information safe
We use secure systems and limit access to staff who need it. Where our service providers store information outside the UK, we make sure appropriate safeguards are in place.
9. Changes to this notice
We may update this notice from time to time. The latest version will always be on this page.